Refund policy

Returns

Unfortunately, we do not have the ability to accept returns due to the nature of our products.

Order Cancellations

Cancellations are only allowed for the first 24-hours after placing your order. Please respond to the order e-mail, or e-mail us at hello@madhousecraftingco.com with your order number.

You can always contact us for any questions at hello@madhousecraftingco.com.

Damages and issues

Please inspect your order upon receipt, and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Make sure to contact us within 30 calendar days from delivery, for damaged or defective items.